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MyARB

Guides for logging in, signing up and retention fee payment

Below you can find information about how to use MyARB, including:

  • Logging in
  • Signing up
  • Retention fee payment

I am already on the Register and want to pay my fee

1. Logging in

You can login to MyARB to pay your fee here, using the login details that were sent to your registered email address from myarb@arb.org.uk. If you do not have this email or cannot find it, please contact info@arb.org.uk to have your login details resent to you. Your registered email address may be either a personal email address or a work email address, and this email may be in your spam folder. You must use the exact details in this email to log in for the first time, and if you attempt to login with incorrect details you may lock access to your account.

2. Update all required information

When you first log in, you will be taken to ‘My Profile’ to review all of the information we hold for you. To proceed, click ‘edit’ to add any required information, and then save and submit. You must supply all of the required information to proceed and to pay your your fee.

3. Paying your retention fee

If you have a direct debit in place, this will then be reflected on the ‘My Profile’ page. You can add, remove or edit direct debit information there. If you wish to update your direct debit, please make any changes by Friday 17 November. No further changes can be accepted for this year’s fee after that date. If you do not have a direct debit in place, you can click the ‘Pay retention fee 2024’ button to make your payment using your credit or debit card at any point before midnight on 31 December.

The Architects Benevolent Society (ABS) Is a charity that supports past and present architects (as well as architectural technologists, landscape architects and all employees of architectural practices). They help people at the beginning of their careers to those now in retirement with a range of support services, resources and advice. Their support is personal, flexible and impartial.

If you have concerns about paying the retention fee, please contact their Welfare Team who may be able to help with confidential advice and financial assistance.

Please visit www.absnet.org.uk or email help@absnet.org.uk | ABS helpline + 44 (0)20 3918 8588

I am joining the Register for the first time

1. Requirements

You are able to join if you have Part 1, Part 2 and Part 3 (or equivalent) qualifications. Learn more about our requirements for joining the Register here.

2. Sign up to MyARB and apply for registration

Go to MyARB, select ‘sign up now’, and follow the instructions to set up your log in details. Once signed up and logged in, from the portal, select ‘join the register’ to make an application. Applications are processed within 15 working days from receipt. We will contact you if anything further is required for your application.

3. Confirmation

Once registration is complete, you will receive confirmation by email.

I used to be registered and want to rejoin

1. Request login details

Please request login details for MyARB by emailing info@arb.org.uk outlining your name, previous registration number and intention to rejoin.

Once you have logged in with the information provided, click ‘Rejoin the register’ and complete the application.

2. Processing your application

Applications are processed within five working days from receipt, and we will contact you if anything further is required for your application. Once registration is complete, you will receive confirmation by email.

3. Paying your retention fee

You can add, remove or edit direct debit information from the ‘My Profile’ page on MyARB. If you wish to update your direct debit, please make any changes by Friday 17 November. No further changes can be accepted for this year’s fee after that date. If you do not have a direct debit in place, you can click the ‘Pay retention fee 2024’ button to make your payment using your credit or debit card at any point before midnight on 31 December.

I want to resign from the Register

1. Logging in

You can login to MyARB to resign from the Register here, using the login details that were sent to your registered email address from myarb@arb.org.uk. If you do not have this email or cannot find it, please contact info@arb.org.uk to have your login details resent to you. Your registered email address may be either a personal email address or a work email address, and this email may be in your spam folder. Please be aware that if you attempt to login with incorrect details you may lock access to your account.

2. Resigning

Once logged in, click ‘Edit’ on the ‘My Profile’ page to review all of the currently held information for you and to make any necessary updates. Once this page has been saved and submitted, you will be able to access other areas of MyARB.

To resign from the Register, please click ‘Resign from the Register’.

You will be asked to complete a form that requests your reasons for resigning, and the date on which you wish for your resignation to be tendered. This can form can be submitted be at any time up to before midnight, 31 December 2023. We will email you to confirm your resignation, if this is for immediate action. If your resignation is for a date in the future, we will acknowledge your request first and update you again when the process is complete.

3. Direct debit

If you have a direct debit in place, this will be shown on the ‘My Profile’ page on MyARB. You can add, remove or edit direct debit information here. Please ensure you cancel your direct debit if you have one.

I am an employer

1. Logging in

Employers cannot pay the retention fee for their employees directly.  Each architect is required to log into their personal portal with the details they have been sent, and sign a formal and personal declaration in the process of paying the fee online.

Employers can reimburse architects outside of the regulatory process, if they wish. Receipts and registration certificates are issued to each architect as soon as the fee is paid.

2. Company direct debit

We have asked architects to cancel any company direct debit they may have in place, and they are able to do so from within the portal. For added assurance, please cancel any company direct debit in place for your employees with your bank, to avoid duplication of fees.

I would like to change my password

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Go to the MyARB sign in page, enter the registered email address associated with your profile, and click ‘forgot password’:

password reset 1
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This next step will ask you to enter the email again before you click ‘send verification code’:

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You will get a verification code emailed to you. It may take a short while, and you may need to check your Spam folder if you can’t see it.

Once you have your verification code, add this to the relevant box, and click verify and then continue.

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Add a password you can remember where indicated. You need to do it twice, so it matches.  Select the Continue button.

Your password is then set for future use.  If you forget it again, you can repeat the process.

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