Making a complaint
»What is ARB?
»How do I make a complaint?
»Can you help me?
»What happens next?
»Professional Conduct Committee (PCC)
»How long will it take?
»Is there anything you can’t help me with?
»Arbitration or mediation
»What if I’m not happy with your service?
»Other organisations that might be able to help you
»Chartered Institute of Arbitrators
»Law Centres Federation
»Royal Institute of British Architects (RIBA)
»Royal Incorporation of Architects in Scotland (RIAS)
»Royal Society of Architects in Wales (RSAW)
»Royal Society of Ulster Architects (RSUA)